Page 10 - Play Works Impact Report 2025

USER SURVEY - JULY 2025

We’ve had over 140 responses to our 2025 Service User Survey which highlight how much
our work is needed, and how it is valued by our children, families, and communities.

The Scottish Government highlights certain characteristics which can contribute to
household poverty. 75% of respondents met one of these characteristics, with 35% of these
meeting multiple ones:

22%
single-parent household

household with 3 or more children 14%

household with a disabled adult or child who 23%
suffers from a long-term health issue

4%
ethnic minority household

family with a child under one 14%
year old

family where the mother is 4%
under 25 years old

The survey also shows that we are supporting people facing adversity, particularly in
relation to their emotional health.

of respondents either suffer from or has a child
82% who suffers from poor mental or emotional
health including:

emotional
a sense of
depression low mood anxiety feelings of neurodiversity worthlessness dysregulation
isolation
40% 37% 60% 29% 27% 22% 33%

77% of these respondents checked multiple boxes, highlighting
the increasingly complex needs of our service users.

It’s great that people know how to find us, and that they know that we are there for them!

50% 8% 32% 6% 3% 2% 8%

heard about saw us on were referred were referred were referred were referred heard about us
us through by their Health by their child’s by Listening by their Social through
word of mouth social media Visitor school Links Worker another way*

*many of these attended our services as children themselves
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