Page 10 - HutsonWood-2023-24-Benefit Guide

Medical Plan Resources

Teladoc Nurseline
Use Teladoc™ Health when it’s not an emergency, and you can’t get to a Health questions answered
doctor’s office. It’s available 24/7, and you’ll typically pay less than you would
for a visit to the office or urgent care clinic. Speak with a registered nurse 24/7 for free by calling BCBST’s 24-hour
Nurseline. The nurses can help you decide whether you or a covered family
Teladoc Health can be used for things like: member should go to the emergency room or urgent care center or make
• Allergies, cold, fever and flu • Urinary tract infection a doctor’s appointment.
• Constipation or diarrhea • Nausea and vomiting Answers to all your medical questions are just a phone call away. Or if
• Sinus or respiratory issues • Pink eye you prefer, connect with Nurseline via online chat.
• Earaches • Skin conditions (rashes or Contact the Nurseline
• Mental health support insect bites) • Call 800-818-8581.

How do I use Teladoc Health? • Chat Online: Visit bcbst.com/member and log in to BlueAccess.
Select My Health & Wellness, then choose NurseChat.
You can get started using online video chat or our free BCBSTN app.
Just have you Member ID card ready. It’s easy to get started. Register by Chronic Care Management
logging in to our BCBSTN app or at https://www.bcbst.com/get-
care/teladoc and choosing Talk With a Doc Now. You can also call Managing conditions like diabetes and heart disease can be challenging.
1-800-TELADOC. With this program, you have access to a free, confidential care manager to
help you navigate the health care system. Sign up to get personal coaching
The first time you use Teladoc Health, you’ll need to fill out a short medical over the phone and access to online resources.
history survey and create an account. The next time you use it, you can
just log in through the app and talk to a doctor in minutes. To get started, call 800-818-8581.

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