Page 10 - OpenX 2022 Book of Benefits
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WILLIS-TOWERS-WATSON (WTW) BENEFITS HELPLINE
From understanding the workings of medical insurance to deciphering deductibles and coinsurance,
insurance jargon can feel intentionally confusing and rarely tailored to fit your comfort level. That’s
why we’re happy to provide access to the Benefits Helpline.
The helpline is provided by our insurance brokers, Willis-Towers-Watson, and is staffed with benefit
professionals who can assist you with questions regarding your benefits, guide you through
enrollment and life event questions, and be your advocate for any claims issues.
» You and any member of your family covered under your benefits may use the helpline.
» Calls to the helpline are always confidential.
» You can contact the helpline two ways:
1 Email OpenX@WillisTowersWatson.com
2 Call to speak with a Helpline Associate +1 (866) 243-1760.
Helpline Associates are available Monday - Friday, 8:30 am - 5 pm PST.
The Benefits Helpline has all the answers you need related to your OpenX benefits. Support is just a
call or an email away.
HEALTH CARE | 9
