Page 190 - FY 2021-22 Adopted Budget file_Neat
P. 190

Performance Measures

                                                                                                 2020-21  2021-22
                                                                     2017-18  2018-19  2019-20  Estimated Projected
           Priority Outcome:Create a more livable and sustainable city
              Goal:  Create a more livable and sustainable city
                 General Services
                   Standards and Testing Services
                      Number of Materials Tests for Pavement Preservation  149,354  149,860  139,195  140,000  140,000
                      Program
                 Housing
                   Development and Finance
                      Affordable Housing Units Completed                  690      631      354      422      600
                   Asset Management
                      Number of Affordable Housing Units Monitored for
                      Compliance                                        41,812   41,812   45,875   47,702   49,073
                   Rent Stabilization
                      Percent of Tenant Rent Complaints Resolved Within 120  79     88       87       85       85
                      Days
                   Multi-family Residential Code Enforcement
                      Systematic Code Enforcement Program (SCEP) Units  178,646  145,537  86,579   17,955  161,340
                      Inspected
                   Code and Rent Compliance
                      Rental Units Restored to Safe Living Conditions   11,202   11,783   12,912    6,000   10,000
                   Program Operations
                      Number of Domestic Violence Victims Served         1,222    1,688    2,363    1,600       -
                   Housing Strategies and Services
                      Total New Homes Purchased or Households Assisted    111      141       93      101      146
                   Accessible Housing Program
                      Units Certified as Accessible                         -        -        -        -      592
                 Board of Public Works
                   Office of Community Beautification
                      Percent of Graffiti Removal Requests Completed in 48  83      72       77       74       75
                      Hours
                      Percent of Graffiti Removal Requests Completed in 24  73      62       68       83       85
                      Hours
                   Public Works Accounting
                      Percentage of All Payments Processed within 30 Days  87       90       82       79       78
                   Public Works Board and Board Secretariat
                      Percent of Board Meeting Journals Posted within 24
                                                                           95      100       81       95       95
                      Hours
                 Bureau of Contract Administration
                   Construction Inspection
                      Number of Days for Final Retention Requests to be     4        2        2        1        3
                      Processed
                 Bureau of Engineering
                   Development Services and Permits
                      Percent of A Permits Issued within 60 Minutes        99       99       99       90       90
                   Clean Water Infrastructure
                      Number of Completed Clean Water Capital Projects     87       60       50       43       35
                   Mobility
                      Number of Completed Mobility Capital Projects        22       30       23       23       22


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