Page 13 - Bhatia Citizen Account Manager Project

The Response

Citizen's

It's all about people building a relationship with the brand. That's the key in

Engagement creating a significant change and noteable improvement. Relationships

bridge the gap between prospects and clients, and between one-time

users and loyalty.

I am familiar with Slack. People usually use this in B2B communications.
Citizens Post-RY
However, alternatives might be Voxer, Telegram Instagram Insights,

Engagement Facebook events manager and personal phone calls.

Strategies and
The best approach is to research the current market and survey the

Ideas program participants in the beginning to identify their chosen platform.

There will likely be more than one way they prefer to connect,

so it will be a diverse communications approach and plan.

This is true of email, social media, or any other platform.

Citizen Account Manager Project | Pamela Bhatia

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