Page 113 - Introduction to Tourism

stowing the luggage in the trunk or elsewhere in

the cab and be courteous at all times.

Taxi drivers who are multilingual are highly

desirable and, in fact, essential if tourism is to be

an important element of the economy of the

location. Training taxi drivers in foreign
languages should be no more difficult than

training tourist guides or front -desk clerks.
Where taxi drivers have no foreign language

ability, hotels may provide written directions for
the tourist to give to the driver concerning the

destination and the return to the hotel at the end

of the excursion.

SPIRIT OF HOSPITALITY AND CULTURAL

RESOURCES

The development of hospitality resources is

perhaps the most important factor in tourism. The

fi nest physical facilities will be worthless if the

tourist feels unwelcome.

For example, we suggest having a welcoming

sign and a special reception area for visitors at

airports and other entry points. A favorable

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