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Work on and in
                 digitalization in foodservice


                          your business







                           The real leap in digitalization however
                          is in marketing to consumers.


                            Smart AI software can learn to predict
                           when consumers might want to use
                           your services and tempt them with
                           exciting offers. These might be payday
                           deals, birthday offers, special
                           occasions or rewards for certain
                           attained spending targets.


                            The consumers might receive these
                           offers when they are geographically

                           within half a mile of the outlet, or
                           when they are on public transport
                           that stops close by to a unit.
                           Consumers might be incentivized to a
                           bill discount if they positively share
                           photos of their dining experience on
                           social media like Instagram or
                           TripAdvisor.


                            You might receive a cross-channel
                           discount voucher that rewards your
                           Pizza Express restaurant spend with
                           £2 off their garlic dough balls in Tesco               As digitization and
                           or £5 off your next Deliveroo order                   digitalization continues to

                           over £30.                                             grow in the Hospitality
                                                                                 industry, Something’s Brewing
                                                                                 will investigate this area
                                                                                 furtherin the May/June 2024
                               Operators that excel in                           edition.

                               digital marketing include
                                                                                  Thank you to Angus                MARCH/APRIL. 2024 | ISSUE 35
                               Bills, Wagamama and                               McKenzie of Sustainable

                               200 Degree Coffee                                 Coffee Solutions for creating
                                                                                 this article.







                                                                www.beveragestandardsassociation.co.uk
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