Page 9 - Next Generation 2015 - Digtial Issue
P. 9

Next Generation Introduction

executive suggested that the hard          BIG IDEA, MEET BIG DATA                           Another trend is to start thinking
lessons of the 1980s, when the Hong                                                     about how best practice in other
Kong-listed company faced severe           Several trends will help the generation      industries might apply to shipping.
financial trouble, had become part of      that now takes up this challenge. One        Perhaps because shipping has been
the company’s institutional memory         is that the tools are now available to       in difficulty for so long, it has become
and those who lived through it and had     back up good ideas and monitor their         hidebound.
continued to work in the company had       progress. Mostly, these have been used to
kept that memory alive.                    reduce cost, via monitoring performance           Rolf Habben Jansen, who became
                                           and arranging optimal positioning in         chief executive of Hapag-Lloyd last
     In any event, OOCL, although it       fleets. Cost reduction itself frees up cash  year, told Lloyd’s List: “The shipping
suffered several consecutive quarters      to invest in better service.                 lines can learn something from the
of losses, returned to profitability                                                    forwarders, which is how quickly do
quicker and has fared better than any           But applying Big Data is only at the    you take decisions? Do you put pace
Asian peer. It was entirely a question     inception. Better grasp of information in    over perfection? How quickly do you
of management decisions — which            large operations delivers pricing power.     react to changes in the market?”
services to offer, which to refuse, where  Beneath the mind-numbing phraseology
to play and where to demur, when to        — predictive asset maintenance,                   Daily headlines in the shipping
invest and when to stay out.               capacity forecasting, revenue                press suggest a blighted era. But this may
                                           optimisation — lies real promise.            be the best time for talented maritime
     OOCL put more thought into            Shipping companies can offer prices          executives to take charge. It’s back to
diversification than its Asian             more competitively. Sharing data allows      basics all right, but the basics have never
compatriots, building capacity in the      the shipper opportunities to provide         looked more futuristic and all good ideas
intra-Asian trades at just right time. It  better service to its own customers.         are welcome. Roll up your sleeves.
was tough to do, but legacy line made
most of a difficult market.

     Perhaps the most perilous and
exciting bit about the market just now
is that the global economy is not on
the precipice as it was five years ago,
but shipping itself is in a recession.
At a more sustainable size, a host of
well-run businesses could bring home
a handsome profit. In order for the
industry to succeed, the mediocre will
have to get out of the way. And with less
new money pouring into the industry,
the broom is starting to sweep.

     The real stuff is going to make
a difference again. Shipping is a
commoditised business only if the
shipping company sees itself as a
finance operation — servicing debt
and obtaining new funds to upgrade
the fleet. That is why customers say
that calling shipping a commoditised
business is cop-out, a failure of the
imagination.

     Differentiation on the basis of
service and management of cost is not
only possible, it’s hardly been tried,
and it will distinguish shipping’s next
generation. Only a handful of shipping
companies have engaged. There’s room
for many more.

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