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the actual functioning of the programme and its acceptability within the

intended user demographic, therefore guaranteeing a rigorous assessment of

its effectiveness and design.

5.2.1 Implementation of UAT

The major approach for executing User Acceptance Testing (UAT) for the
web application was undertaken via a structured online survey, employing

Google Forms for its accessibility, user-friendly design, and efficacy in

methodically gathering and arranging user comments.

The early phase of UAT targeted medical personnel, exploiting their
experience in healthcare. The survey was circulated via professional

networks, attempting to elicit input on the application’s relevance,
functionality, and usability within a healthcare environment. The participant's

demographic information was crucial in assessing how well the application

matched the particular requirements and processes of healthcare
environments. Following the first phase, the UAT was expanded to include

the broader public. This expansion was vital for analysing the application's
popularity across a more diversified user base. The use of many social media

channels was done to leverage their enormous reach and demographic
variety. This phase focused on gathering input from a variety of users,

including diverse age groups, occupations, and backgrounds, to guarantee the

application’s value and user-friendliness for a larger audience.

Throughout the UAT phase, participants engaged with the web application in

realistic situations, performing common activities and procedures. Survey
questions were created to collect specific feedback on the application's

performance, convenience of use, and overall user satisfaction. This input
was crucial in detecting difficulties, recognising varied user wants and

preferences, and making required improvements to increase the overall user
experience.

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