Page 279 - UUM_SPP_III_2021-2025

5
THRUST
Service Excellence

THRUST 5: SERVICE EXCELLENCE

ACHIEVEMENT AND RECOGNITION
PERFORMANCE TARGET
NO. INDICATOR REFERENCE 2021 2022 2023 2024 2025
Academic staff as
members of national MyRA 30% 40% 45% 50% 55%
57
academic/professional
bodies/associations/NGOs
OPERATIONAL DEFINITION

Membership in national academic or professional bodies or associations or NGOs as at year of
evaluation

Note: Automatic membership due to designation or portfolio is not counted.

ACTION PLAN SCHOOLS/
DEPARTMENTS
• Schools to join as institutional member with national INVOLVED
academic/professional bodies
Schools
277
MONITORING MECHANISM

• Deans of Schools