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5
                                                                                                      THRUST
                                                                                                Service Excellence













                                  THRUST 5: SERVICE EXCELLENCE
                                                   ACHIEVEMENT AND RECOGNITION

                             NO.   PERFORMANCE   REFERENCE                     TARGET
                                   INDICATOR                  2021     2022     2023     2024     2025
                                 Research
                                 exhibition award
                             53  (gold/special     MyRA        50       50       50       50       50
                                 awards) -
                                 National
                             OPERATIONAL DEFINITION

                             Gold or Special awards or medals in research exhibitions organised by government agencies,
                             academic or professional bodies at the national level.
                             List of research exhibitions recognised (shown on MyRA website):
                             • International Institute of Higher Learning Conferences and Creation Expo (PECIPTA)
                             • Malaysia Technology Expo (MTE)
                             • International Invention, Innovation and Technology Exhibition (ITEX)
                             • Bio-Malaysia Asia Pacific Bio-economy



                             ACTION PLAN                                         SCHOOLS/ DEPARTMENTS
                                                                                 INVOLVED                          273
                               •  Incentives provided by UUM to potential researchers
                               •  RIMC to organise research exhibitions to select potential  Schools, Research &
                                  award winners                                  Innovation Management
                                                                                 Centre and Innovation and
                                                                                 Commercialisation Centre


                             MONITORING MECHANISM
                               •  Research & Innovation Management Centre
                               •  Innovation and Commercialisation Centre
                               •  Registrar
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