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5
                                                                                                      THRUST
                                                                                                Service Excellence













                                  THRUST 5: SERVICE EXCELLENCE
                                                   ACHIEVEMENT AND RECOGNITION

                             NO.   PERFORMANCE      REFERENCE                    TARGET
                                     INDICATOR                   2021     2022    2023    2024     2025
                                 Awards conferred by
                             51   academic/professional   MyRA    40       40      40      40       40
                                 bodies for research
                                 excellence – National
                             OPERATIONAL DEFINITION
                             Total number of awards conferred by National Academic and Professional Bodies for research
                             excellence

                             Notes:
                               1. Example of awards include (not limited to):
                                  - Research  Awards
                                  - Tokoh Malaysia Award (Example: Merdeka Award)
                                  - Fellowship
                                  - Creativity Award (Example: Piala Seri Endon, Tokoh Kraf Negara(Master Craftsmen
                                  Award), Malaysian Architects’ Awards
                               2. Appointment as contract researcher, leader or consultant are not counted
                               3. Editor-In-Chief for journal listed on Journal Citation Reports (JCR) only        271
                               4. Editorial board member or Advisory Editorial Board member for prestigious journals (Top
                                  10% cited in JCR)
                               5. The following awards (not limited to) are not counted:
                                  - Best Paper Award
                                  - Best Poster Award
                                  - Journal Reviewer Award
                                  - Best Reviewer Award
                                  - Top Cited Researcher
                               6. Evidence of awards is usually in the form of certificates
                               7. Awards from the assessed HEI (internal) are not considered.

                             ACTION PLAN                                           SCHOOLS/
                               •  Join professional bodies                         DEPARTMENTS
                               •  Increase collaboration with professional bodies/award  INVOLVED
                                  recognition provider (MoA/MoU)
                               •  Initiate National Research Award                 Schools

                             MONITORING MECHANISM
                               •  Deans of Schools
                               •  Appointment of verifier to verify the document
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