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5
THRUST
Service Excellence

THRUST 5: SERVICE EXCELLENCE

ACHIEVEMENT AND RECOGNITION
PERFORMANCE TARGET
NO. INDICATORS REFERENCE 2021 2022 2023 2024 2025
Stewardships/recognitions
conferred by national SETARA
55 academic or professional MyRA 46 68 85 72 119
bodies for research
excellence

OPERATIONAL DEFINITION
Total number of recognitions/stewardships conferred by national academic and/or professional
bodies for research excellence.
Notes:
1. Stewardship refers to appointment as committee chairman or taskforce at national level
• Example of stewardship: President, Deputy/Vice President, Fellow, Secretary-General of
learned or professional society, Chief Editor of web of science/Scopus journals
• Academic staff awarded by learned/professional/reputable national or international
organisations
• Example of awards include Merdeka Award, National Academic Awards, and Tokoh Maal
Hijrah (Maal Hijrah Special Prominent Figure), including those awards received before joining 275
the institution
2. Awards received through exhibitions and competitions are not to be included
3. This performance indicator considers number of staff, not number of recognitions/awards
4. An academic staff who has received more than one recognition or award is counted as one
5. Panel for grant reviewers/awards/academic programmes is not counted for this category.

ACTION PLAN SCHOOLS/
DEPARTMENTS
• Awareness programmes/roadshows to Schools by RIMC/ IPQ INVOLVED

Schools

MONITORING MECHANISM

• Registrar
• Quarterly review by Thrust Committee