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THRUST 5: SERVICE EXCELLENCE

                                                SERVICE DELIVERY
                       PERFORMANCE                                   TARGET
                   NO.   INDICATOR    REFERENCE     2021     2022     2023     2024      2025
                       Number of
                   50  wellness       UNIVERSITY     100      120      140      160      180
                       programmes

                   OPERATIONAL DEFINITION

                   Total number of wellness programmes as at year of evaluation (physical/ emotional related
                   programmes).


                   ACTION PLAN                                         SCHOOLS/ DEPARTMENTS
                                                                       INVOLVED
                     •  Encourage Schools and PTJs to conduct wellness
                        programmes periodically                        Registrar, Centre for Testing,
                                                                       Measurement and Evaluation,
                                                                       Schools and Departments



     270           MONITORING MECHANISM
                     •  Registrar
                     •  Centre for Testing, Measurement and Evaluation
                     •  Deans of Schools and Heads of Departments
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