Page 24 - PPO Diaries

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PPO Diaries

should do and not the other way around.”). Over the weekend of the first week and in the second week, I
decided and clarified my key deliverables with my manager and my mentor. In the mid-second week, I
started working on my project. It required me to:
• Work on the vendors sales data and deduce relevant patterns,
• Understand how multiple business categories work,
• Market research on hardlines category and vendor ecosystems,

• Understanding vendor network and challenges faced to bring them onboard,
• Pilot run to bring 1 lakh + selection on Amazon
I communicated over 40 vendors in markets in Tamil Nadu, Karnataka, Uttar Pradesh, Haryana, Rajasthan,
Maharashtra and Delhi-NCR. I had over 100 meetings with vendors, manufacturers, importers, market
governing bodies, legal team, vendor managers, Amazon operations team and leaders of Amazon & CT. I had to
gather insights from them while onboarding them on Amazon. Revenues of several of these sellers ran into
hundreds of crores. So, conducting meetings with them was a responsible but empowering role. I spent the last
10 days working on my final document (6-Pager) which was to be presented in the final review. If I have put my
experience in one statement, I’ll say it was an enjoyable, consistently challenging and growing experience
interning with CT.

❖ What are the challenges faced during Internship?

Ambiguity: With patience and focused thinking I could do away with the ambiguity in my project. Also, keeping
my mentor and manager updated about my findings regularly kept me from working in the wrong direction.
Getting time from the stakeholders: I used to go to the office early and stay till late whenever required so that
I could get time from the stakeholders outside office hours. Running into my manager in the elevator and having
that 5 minutes discussion always worked for me.

Decision Making: I took decisions quickly based on the data available and executed them. Overthinking kills
action and hampers progress.

❖ What did you do right?

1. I always kept open, honest, and regular communication with my manager.

2. Kept my Hiring manager & mentor updated about my ideas, challenges, and progress on a bi-weekly basis.
Thus, they could keep guiding me accordingly.

3. As a vendor manager, I was always ready to travel and meet vendors to experience their challenges.
4. Took decisions fast and executed them. They either turned out right or wrong but saved a lot of time every
time.

5. Provided long term as well as short term solutions. Delivered actionable recommendations and did a pilot
run of the solution proposed.

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