Page 2 - CCS Polices and Procedures

Crew Consulting Services
Policies and Procedures

Table of Contents

1 Mission Statement .............................................................................................................................. 4

2 Organizational Governance ................................................................................................................ 4
3 Personnel Policies ............................................................................................................................... 5

3.1 Hiring Policy .................................................................................................................................... 5
3.2 Background Checks ......................................................................................................................... 5

3.3 Leave Time and Holidays................................................................................................................. 6
3.4 Overview of Company Benefits ...................................................................................................... 6

3.5 Professional Conduct ...................................................................................................................... 7
3.6 Probationary Period ........................................................................................................................ 7

3.7 Termination..................................................................................................................................... 7
3.8 Code of Ethics ................................................................................................................................. 7

3.9 Infection Control ............................................................................................................................. 8

4 Staff Qualifications and Positions ....................................................................................................... 8
4.1 Minimum Staff Qualifications ......................................................................................................... 8

4.2 Position: Case manager .................................................................................................................. 8
4.3 Position: Clinical Supervisor ............................................................................................................ 8

4.4 Position: Clinical Director ................................................................................................................ 9
4.5 Staffing Issues ................................................................................................................................. 9

5 Training Plan ....................................................................................................................................... 9

5.1 CCSP AND SOURCE ........................................................................................................................ 10
5.2 ICWP Program- Training Plan ........................................................................................................ 10

5.3 Clinical Supervisor Training ........................................................................................................... 10
5.4 Staffing Issues ............................................................................................................................... 11

5.5 Billing ............................................................................................................................................. 11
6 Scope of Services .............................................................................................................................. 11

7 Site Visits and Monitoring ................................................................................................................. 14

8 Individual Satisfaction Surveys .......................................................................................................... 15
8.1 Contractor Conduct and Work Rules .......................................................................................... 155

8.2 Conflict of Interest ...................................................................................................................... 166
9 Administration Policies and Procedures ......................................................................................... 166

9.1 Hours of Operation ..................................................................................................................... 166
9.2 Service Accessibility .................................................................................................................... 177
Version Date: 6/23/2018 Page 2 of 33