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Chapter 1 Introduction



                                                                                                                                                                 The Process







                                   Explore                                Define                             Develop                              Deliver
                                                                                                                                                 Prototyping and
                                Literature Review                     Primary Fieldwork                         Ideation                        Feedback Testing




                            I was aware that there are            Findings from the explore             In this process I                  For the last stage, I have
                            existing services addressing          stage grounded my problem             brainstormed ideas                 decided to create
                            loneliness/social isolation for       statement, but I needed to dig        harnessing the advantages          prototypes for three (3)
                            older adults but given the 2023       deeper. I discovered that             of having both individual          product types to limit the
                            EU survey which indicated that        although sense of purpose has         and group ideation.                scope of an otherwise
                            the issue is still a growing          a strong relationship in              Techniques such as mind            huge potential solution.
                                                                  contributing to a person’s
       INTRODUCTION         and if there are still need gaps      literatures as a solution for         an online brainstorming            and help users grasp what
                            concern, I needed to examine
                                                                                                        map, opposite ideas, six
                                                                                                                                           This was enough to
                                                                                                        thinking hats were used for
                                                                  positive well-being, it has not
                            what are all these solutions,
                                                                                                                                           concretize
                            how they are solving the issue
                                                                                                        individual ideation. While
                                                                                                                                           THEGOODNEIGHBOUR
                                                                  been fully explored yet in
                                                                  alleviating loneliness/social
                                                                                                                                           it is and its benefits so that
                            that must be addressed. And
                                                                                                        group session was done via
                                                                                                                                           they can provide feedback
                                                                                                        Miroboard. The entire
                                                                  isolation.
                            because it is a broad topic, I
                                                                                                        process culminated with a
                                                                                                                                           for inputs in the
                            decided to initially look at
                            Sense of Purpose. However,  I
                                                                                                        face-to-face brainstorming
                                                                                                                                           hypothesis testing.
                                                                  The previous stage informed
                                                                                                        workshop to  generate as
                                                                  specific areas to explore in the
                            needed to truly understand its
                            relationship and feasibility in
                            alleviating loneliness/social
                                                                                                        the refined problem.
                                                                  qualitative fieldwork I deep
                                                                                                                                           tested and conclusions
                            isolation as well as what has         primary research. Through             much ideas grounded on             Hypothesis was then
                                                                  dived on the meaning of
                                                                                                                                           were made.
                            already been done in relation         purpose in older adult’s lives        The top idea was chosen
                            to it.                                from an Irish context and an          and this allowed me to form
                                                                  interaction perspective. I also       the Hypothesis for the next
                            To shed light on these                explored issues encountered           stage of the process.
                            questions, I did peer-reviewed        by existing service solutions to
                            research through Literature           identify opportunity ideas in
                            Review.                               designing a solution later.
                                                                  Integrating all the results, I
                                                                  have refined and identified my
                                                                  primary user, key stakeholders
                                                                  and the actual problem.
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