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Chapter 1 Introduction
The Process
Explore Define Develop Deliver
Prototyping and
Literature Review Primary Fieldwork Ideation Feedback Testing
I was aware that there are Findings from the explore In this process I For the last stage, I have
existing services addressing stage grounded my problem brainstormed ideas decided to create
loneliness/social isolation for statement, but I needed to dig harnessing the advantages prototypes for three (3)
older adults but given the 2023 deeper. I discovered that of having both individual product types to limit the
EU survey which indicated that although sense of purpose has and group ideation. scope of an otherwise
the issue is still a growing a strong relationship in Techniques such as mind huge potential solution.
contributing to a person’s
INTRODUCTION and if there are still need gaps literatures as a solution for an online brainstorming and help users grasp what
concern, I needed to examine
map, opposite ideas, six
This was enough to
thinking hats were used for
positive well-being, it has not
what are all these solutions,
concretize
how they are solving the issue
individual ideation. While
THEGOODNEIGHBOUR
been fully explored yet in
alleviating loneliness/social
it is and its benefits so that
that must be addressed. And
group session was done via
they can provide feedback
Miroboard. The entire
isolation.
because it is a broad topic, I
process culminated with a
for inputs in the
decided to initially look at
Sense of Purpose. However, I
face-to-face brainstorming
hypothesis testing.
The previous stage informed
workshop to generate as
specific areas to explore in the
needed to truly understand its
relationship and feasibility in
alleviating loneliness/social
the refined problem.
qualitative fieldwork I deep
tested and conclusions
isolation as well as what has primary research. Through much ideas grounded on Hypothesis was then
dived on the meaning of
were made.
already been done in relation purpose in older adult’s lives The top idea was chosen
to it. from an Irish context and an and this allowed me to form
interaction perspective. I also the Hypothesis for the next
To shed light on these explored issues encountered stage of the process.
questions, I did peer-reviewed by existing service solutions to
research through Literature identify opportunity ideas in
Review. designing a solution later.
Integrating all the results, I
have refined and identified my
primary user, key stakeholders
and the actual problem.

