Page 56 - Process book Amy Fitzpatrick
P. 56

Final Artefact





                       Unique Selling Proposition












                                                     What customers want




                                                                                                                                                          • Personalised tour location

                                                                                                                                                              suggestions.
                                                        • Reliable
                                                                                                                                                          • Shows local history and culture.
                                                        • Information access                                                                              • Makes exploring fun and

                                                                                                                                                              educational.
                                                        • Planning



                                                        • Ideas of where to go



                                                                                                                                                          • Suggestions for everyone (indoor,

                                                                                                                                                              outdoor, creative, leisure,

                                                                                                                                                              adventure, etc).
                                                                                                                                                          • Reliable.

                         • Personalised ideas                                    • Navigation                                                             • Up to date.

                         • Making exploring fun                                  • Tour guides


                         • Interesting                                           • More coverage/locations



                         • Traditional                                           • Information accuracy                                                     • Access to wider range of
                                                                                                                                                               information.

                                                                                                                                                            • My be less/more accurate

                                                                                                                                                               depending on range of coverage.
                                                                                                                                                            •


                                  What we do well                          What competitors do well
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