Page 6 - Process book Amy Fitzpatrick
P. 6

Introduction





         Research and design process





         The Double Diamond research process:


         This research process has four main phases which include: Discover, Define, Develope, and deliver.


















                                              Discovery                                                         Define









                                                                           Gather data   Expectations                                   Brainstorming   Feedback
                                                                        User expreince   Accessibility                                Creative thinking   Adjustments

                                                                    Pain points in current   Assumptions                                 Mindmapping    Solutions ideation
                                                                      systems available
                                                                                         Feasibility           Problem                  Data collection  More feedback,
                                   Challenge                        Literature evaluation  Efficiency                                                   refinement and iteration        Outcome

                                                                  Getting a better under-                     definition                    Prototype   Refinement of a solution
                                                               standing of peoples needs  Aims and objectives                           Field and desk
                                                                                                                                             research   Monitering/testing
                                                                    Understand peoples   User friendly                                                  solutions for
                                                                                wants                                                      Interviews   improvemnet
                                                                                         Helpful for users
                                                                           Obsevations                                                       Problem
                                                                                                                                             analysis





                                                                                                             Develop                                                            Deliver
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