Page 117 - Sales and Operations Handbook for Managers.pdf
P. 117

DSM/RSM                           HR




                                   1.Ensure office
                                   cameras are
                                     working and aimed
                                   in the right
                                   direction.






                                                                 3. Come out to fix the
                                     2. Notify IT if the         cameras as needed to
                                     cameras are not
                                    working properly.             ensure clear view of
                                                                       area.




                                   4. Review the office to
                                  make sure the lights are
                                      on, agents are
                                   productive, and office
                                        clean.






                                  5. If prior day's footage
                                   is needed, request it
                                       from IT.






                                   6. If there is anything
                                  unusual detected, notify
                                  the office to make sure
                                  the situation rectified. If
                                  there is a major incident
                                   then contact HR and
                                    President of Sales
                                      immediately.
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