Page 29 - Learning and Development SOP Handbook
P. 29
FOUNDATIONS OF
MANAGEMENT
Course Sections
Introduction to the Essential Discipline- Justice, Discipline,
1. 7.
Skills and Self-Control
Responsibilities: 8. Team Formation and
2. Communication, Boundaries, Organization
and Delegation Team Facilitation & Conflict
9.
3. Developing Employee Skills Resolution
Keeping Score and Goal
Motivating Your Team 10.
4. Setting
Members
Problem-Solving and Process
Coaching and Communication 11.
5. Improvement
Skills
12. Customer Requirements
Difficult Conversations- Giving
6. Improving Your Work
and Receiving Feedback 13.
Process
Section Progression Process
Complete Apply
View
course section learned
exercise skills
