Page 4 - A-MAX IT Helpdesk Training Guide
P. 4
Guide to Filling out and Submitting Work Order Requests
Introduction
To reduce the turnaround time for unresolved tickets assigned to the IT Helpdesk, a guide has been
developed for submitting Helpdesk Work Orders. This guide provides the steps to properly capture the
pertinent details of your request or issue. The aim of this guide is to facilitate the use of proper
documentation techniques in a clear and concise format.
Screenshot for Work Order Request
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