Page 346 - Catalogue de formation 2018 - 2020

INTERNATIONAL NEGOTIATION SKILLS

Objectifs
• Develop persuasive arguments, structure proposals and effectively negotiate
have a major impact on personal and organizational success
• Learn and practice the strategies and skills that will help you become a successful
negotiator

Benefits

• Recognize the phases involved in all negotiations
• Know how to plan and prepare for each negotiation phase
• Evaluate and refine your current negotiation style to different situations
• Apply cultural differences with international negotiations
• Understand the key skills of successful negotiators
• Handle difficult people and conflict situations
• Negotiate confidently and effectively, while maintaining constructive relationships
IATA

Course content
• Positional bargaining
• Principled negotiation
• Phases of negotiations
• Negotiation tactics and techniques
• Communication strategies
• Concessions and conditions

Designed for

• Professionals of all levels who want to enhance their negotiation skills and work
more effectively

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