Page 347 - Catalogue de formation 2018 - 2020

PASSENGER FARES AND TICKETING – BASIC

Objectifs
• Learn the language of fare construction and fare rules so you can provide your
customers with the best advice and the lowest fare for their air itinerary and needs
• Develop new skills through practical exercises and with the support of reference
materials to become the travel professional your customers trust

Benefits

• Identify the parts of a journey
• Match cities and countries with IATA Traffic Conference areas and sub-areas
• Identify the global indicator for the routing flown
• Quote specified routing fares and select the best fares
• Convert and round currencies
• Price one way, round, and circle trips using normal fares
• Interpret electronic ticket (e-ticket) data elements
• Collect applicable taxes, fees, and charges
• Calculate child and infant fares
IATA

Course content
• IATA geography
• Fare construction formula
• Fare types
• Journey pricing

Designed for
• Airline call center, reservation and ticket agents
• Travel agents
• Airline tariff and pricing analysts
• Interline billing auditors and revenue accountants

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