Page 3 - McD_Buton Furniture
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1. - Objective:






               If there is one clear lesson we can  learn from the experience we have
               gained through the remodelling of our restaurant interior decors, it is that
               our customers ‘Love It’ when we surprise them.
               When we give them something sensational, which is designed to suit their
               needs, but exceeds their expectations, their response is:

                                                    “ “i i’ ’m m l lo ov vi in n’ ’


               The objective of Mc Donald's outdoor furniture is to provide our customers with a
               pleasant, comfortable, and attractive alternative to indoor dining, where they can
               take in the fresh air as they enjoy their experience at Mc Donald's in a whole new
               way. With the new products we have a sensational perception.


               This report updates previous outdoor dining concepts and seeks to achieve the
               following:


               •  Invigorate the outdoor dining area
               •  Provide a greater variety, originality, and attraction to our restaurants
               •  Modernise our restaurants, offering something different and refreshing
                   to the customer


               The complementary features included in the current line of furniture allow us to use
               outdoor areas in a less stereotyped atmosphere, different from your everyday
               cafeteria: a new concept in outdoor dining, a new way to welcome our customers
               and, in short, a new experience at Mc Donald’s.
               Also, some patio arrangements will allow us to maximise space and available seats.
















                                               ERDDS- McDonald’s TERRACE.
                                         José Manuel Rubio Rios. Telf.: 0034686413304
                                                josemanuel.rubio@es.mcd.com

               09/02/2005                                                                                                                                                               3
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