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Unlocking Potential:
McMinns Pharmacy's Journey with
Numark and Pharmacy First Scotland
Naim Paraouty, new owner of a disseminates informative leaflets, and we
pharmacy formerly under Lloyds and often receive patient referrals from GPs.
member of the Numark community, Patients can simply walk in, fill out a form
shared his insights into his role and the detailing their symptoms, and undergo a
consultation with our pharmacists to assess
services offered by his pharmacy in a eligibility."
recent interview. "The increased accessibility has
In his role as Director of McMinns Pharmacy,
Naim expressed, "I've been an active undeniably led to a surge in service
member of Numark since August. Numark utilisation and the establishment of a
was recommended to me for its innovative more robust customer base. Despite
solutions and benefits, including insurance." the added workload, our patients
Naim went on to mention Numark provided
him with Standard Operating Procedures appreciate the convenience and
(SOPs) for the Pharmacy First services personal attention they receive."
saying, ‘’Numark providing the SOPs really Communication strategies play a crucial role
saved us the hassle having to create our own in conveying the availability of services to the
SOPs.’’ public. Naim emphasised, "Communication
The pharmacy, strategically located in is key, and we've implemented several
Wishaw on the main street, is approximately strategies. We actively engage with local
five minutes from the local surgery. Naim is GP practices, ensuring they are aware of the
proud to offer assistance to the community, services we offer." He further explained, "We
stating, "Our prime location ensures easy distribute informative leaflets and brochures
accessibility, and we take pride in providing a to the community. Staff training is crucial
range of essential services to our community." to maintaining consistent and accurate
Delving into the services provided, Naim communication with the public."
discussed the implementation of the Recognising the importance of ongoing
Pharmacy First scheme, known as Pharmacy education, Naim mentioned the utilisation of
First in Scotland. Naim added, "NHS Scotland resources from reputable websites such as
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