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FROM ASSESSMENT TO INVESTMENT CLARITY
Modelling operational impact, efficiency gains, and financial outcomes.
We conducted a comprehensive assessment for the Beyond operational improvements, the successful
presented BENU Reference Store to model invest- realization of automation benefits also depends on
ment requirements, operational efficiencies, and long- appropriate team training and change management.
term performance potential. The analysis followed This is an important lever for unlocking the full com-
the standardized PHOENIX framework, ensuring a mercial potential of automation.
consistent and structured evaluation methodology.
While this case indicates a compelling break-even We therefore recommend conducting
in year 5, actual outcomes depend on the individual
pharmacy’s operating environment. Store-specific a tailored business case to support
factors – including layout, workload, staffing, and reliable, evidence-based decision-making.
workflow design – can significantly influence results.
year 4 year 5 year 6 year 7
year 2 year 3
Starting cost year 1 Break Even
year 1 after 4, 3 years
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