Page 18 - P4304.1-V90_PS-Magazine-October 2023 - PRINT
P. 18

In the Spotlight...







              with Nicola Challoner,

              Nucare.




              How does Nucare work together                         payment term contrasts with the NHS’s 60 to
              with PSUK to help its members with                    90-day terms.
              incontinence, ostomy, wound care,                     Nucare offers advanced services in
              compression therapy, and medical                      line with the Community Pharmacy
              device services?                                      Contract framework. Can you tell us

              Nucare serves as the dispensing appliance             about these services and how they
              contractor for the PHOENIX Group. We                  contribute to patient safety and
              operate in collaboration with doctors,                compliance?
              pharmacies, and nurses, providing
              comprehensive assistance to support them              Each of our orders is accurately prepared,
              and their patients. Our services cover a              resulting in one tote per patient. This
              wide array of medical needs, including                efficiency saves time within the dispensary,
              incontinence, wound care, compression                 as the tote is directly matched with the
              therapy, and other medical devices outlined in  patient, eliminating the need to sift through
              the drug tariff                                       numerous prescriptions. Everything is
              What are the benefits of our                          conveniently set for the patient upon their
                                                                    arrival at the dispensary.
              members using a DAC? And how can
              it improve their business?                            PSUK is known for offering
                                                                    innovative solutions to its members.
              When ordering through prescription with               How does Nucare’s collaboration
              Nucare, members enjoy an extra saving of
              £2.40 per line, alongside standard dispensing         contribute to improving
              fees and any advanced charges. Unlike                 procurement and increasing
              wholesalers, we can break down packs,                 profitability for dispensing
              meaning you get exactly what you need                 practices?
              without wastage. With no upfront costs for
              prescription orders, we take no payment for           By members using the NuCare agency
              the items unless a prescription is not received.      scheme, it means we can reimburse our
                                                                    members with the fees they cannot receive
              Our specialised ordering team covers unique           direct from the NHS, making it the best way
              needs like made to measure, expensive, or             to be profitable in a dispensary. Also by only
              hard-to-find items. We coordinate with                ordering what is needed for the prescription,
              manufacturers to ensure swift delivery. All           there is no stock holding or wastage for the
              orders include Phoenix, reducing carbon               dispensary, freeing up more space. Utilising
              emissions, and 97% of items are readily in            our special ordering service for made to
              stock for 9 times out of 10 next-day delivery.
                                                                    measures and items that are hard to source,
              We provide free customisation services,               also free’s up more time for the team in
              particularly for colostomy bags needing               dispensary.
              specific cutting. Our customer service team is













              18     PS Magazine | In the Spotlight...                                     Buy direct online at PSUK.co.uk



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