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STARTER KIT | Help Desk
16.5 Tear thermal paper output with the
corresponding approval from the terminal
16.6 Card Sale
16.7 Swipe credit card
16.8 Indicate amount
16.9 Tear thermal paper output with the
corresponding approval from the terminal
16.10 Offline Sale (if previous card verification was
done)
3.1 Press offline
3.2 Swipe credit card
3.3 Tear thermal paper output with the
corresponding approval from the terminal
16.11 Settlement (cut off per shift)
4.1 Press audit report on the terminal
4.2 Indicate host credit card)
4.3 Get the printed report
4.4 Tally with your credit card transaction.
4.5 If balanced with your credit card
transaction, press “settle”
4.6 Choose “all”
4.7 Encode password – “0000”
4.8 Get the printed report
17. Time Stamp Machine
18. Insert the document in the machine one at a time.
19. Wait for the “click” sound of the machine.
20. Remove the document.
Task 2: Keep all of the hotel’s directory ensuring that it is always updated and all departments are
given a copy.
STEP(s) STANDARD(s)
1. Make the Hotel directory available for use all the time by Personal numbers should not be given in an instant without
authorized personnel. the authorization of the owner/in-house guest.
2. Update the Hotel directory for any changes in contact
person or number.
3. Give each department a copy of the updated directory
once available.
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