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Course Goal                                            continued overleaf…

   Upon completing this course, you will
   be able to:

    • Assess diverse industry and account
          information by compiling key insights and
          transforming them into a description of the
          customer context for outcomes-based
          selling

    • Describe the challenges and opportunities
          related to using consultative approaches in
          selling solutions and services to large
          enterprise customers

    • Illustrate tactics to manage stakeholder
          power and interest across the IT sales and
          consumption cycles

    • Apply the Cisco 9 Step Sales Approach to
          achieve a customer agreement for acquiring
          and adopting solutions and services that
          support their business outcomes
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