Page 116 - UCSSW - UCS Sales Workshop

SeniorUCS Stakeholders CFO COO
Management •Financial leadership and
Business IssuesRoles & Responsibilities •Daily operations of the company
planning •Company performance
CEO •Manages the financial risks
•Overall Management CSO
•Business strategy & policy CTO •Security policy, governance and
•Customer facing role
execution •Responsible for delivering compliance

CIO product and managing R&D
•Manages IT and provides

internal technical resources

Mid Mgmt IT Director DC Manager Operations Team Project Team
Systems •DC resources and •Day-to-day activities •Manage projects and
•Personnel, training
and motivation systems availability and needs of the DC resource planning

•Telephony, Helpdesk

Lower Server Team Exchange Team Application Teams Database Team
Management •OS updates •Application •Database performance
•Server Virtualization •Spam and viruses
Product Issues •Mailbox quotas performance and and availability
Storage Team availability
•SAN/NAS storage, Mainframe Team
backup, replication Networking Team Security Team •Mainframe
and security •LAN/WAN •Secure access to
infrastructure and network resources resources and
Wireless availability