Page 42 - HSCR
P. 42
Engaging with Business Decision Makers
Operations Pain Points Questions Implications
Director Employee 1. How long does it take your IT Operations Directors are
Productivity and department to roll out new constantly trying to improve
Asset productivity applications? team productivity and
Management 2. Which business processes could sweating the assets of the
be improved through closer business.
collaboration among your Often the tools they need to
employees? support key business
3. What are your plans for improving processes involve
productivity through automation compelling business cases
of your priority business to justify Capex for IT.
processes? Make Ops Directors aware
4. How do you measure the return of how they can have IT
on assets for your part of the delivered as a service and
business? avoid making a difficult
5. What improvements could be Capex case.
made in tracking assets more
effectively?
6. What communications tools or
applications do you believe could
improve asset performance?