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Marisol Potchen
Program Details Human Resources Manager
M A K E S A DIFFER ENCE
Northeast Service Center
Putting people first
Part of what makes a company so recognition, with the goal of the support of my human resources
successful is the impact of having providing our team members with colleagues, we were able to get her
2022 Winners care about their work and the Employee support can take many While such experiences would prove
the help she needed.”
human resources teams that truly
the best work experience possible.”
employees they serve. From an
overwhelming for some, Marisol
forms, with employees’ needs
employee’s very first day, human
sees them as the backbone of her
changing by the day. Marisol prides
resource managers are one of the
first and most significant people
Northeast Service Center.
for any type of request, whether it be
they will encounter in their tenure. herself on being adaptable and ready role and the impact she makes at the
typical or completely unexpected.
This is a responsibility that Marisol “Situations such as these are the
Potchen, Human Resources Manager, “In Human Resources, every day reason I chose this profession. My job
Northeast Service Center, takes is different. I do a little bit of gives me the opportunity to make an
seriously. everything, including support for impact in people’s lives.”
other areas of the business. About a When she’s not making a difference
“I assist our employees with any year ago a colleague experienced a
inquiries they may have about difficult medical situation with her at work, you can find Marisol
their pay and benefits. I also family member. She faced several capturing candid moments with her
manage the Employee Experience challenges in attaining critical camera or watching movies with her
program, which focuses on treatment. With persistence and husband and their three children.
employee engagement and
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