Page 7 - PMAD 2023 eBook

Examples

Program Details ➤ Customer ➤ Evolution ➤ Product ➤ Cost Efficiency
HOW S T R AT EGIC AC T IONS M AY A PPLY

Leadership
through People
Relevance

or efficiency improvement
• Going above and • Demonstrates integrity, • Developing a new • Suggesting cost saving
beyond to solve a specific stands up for what’s right product, option or finish ideas
customer problem
• Dares to innovate oneself, • Developing a new • Developing processes

• Staying late to finish/ our work or industry application for improving quality
expedite an order by reducing:

• Places trust in co-worker • Developing a new market – Customer Care Form
Finding a new way
•
2023 Winners • Taking responsibility for 5S • Demonstrates respect • Improving the new – Secondary repair
Improving the
Is collaborative and seeks
•
•
to mistake-proof
to be part of a solution
manufacturing process
missing parts
operations

– Scrap
regardless of role
product development
before customer tours
process
• Creating reference/process • Improving the ordering • Developing processes for
improving performance
guides for easy ordering process Using Value Analysis/Value
• Paying attention to end • Conveying an unmet • Engineering process
users trying beta products need from the customer/ Participating in a Lean
• Solving a quality problem end user • event that achieves cost
• Adding a personal touch efficiency
to enhance the customer • Conserving materials,
experience/relationship resources or expenses
• Exceeding customer
expectations

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