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What reaction Do employees
Have to Organizational Change?
8-3 Describe what managers need
to know about employee stress.
Yuri Arcurs/Alamy
Change often creates stress for employees!
employee Stress Levels in Six Major economies 21
United Kingdom 35% of employees
Brazil 34% of employees
Germany 33% of employees
United States 32% of employees
GLOBAL AVERAGE 29% of employees
China 17% of employees
India 17% of employees
1 What Is Stress?
• Stress—response to anxiety over intense demands, constraints, or
22, 23
opportunities.
• Not always bad; can be positive, especially when there’s potential gain.
— Functional stress—allows a person to perform at his or her highest level at crucial times.
• Often associated with constraints (an obstacle that prevents you from doing what
you desire), demands (the loss of something desired), and opportunities (the
possibility of something new, something never done).
Examples: Taking a test or having your annual work performance review.
• Although conditions may be right for stress to
surface that doesn’t mean it will. stress
Response to anxiety over intense demands, constraints, or
opportunities
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