Page 43 - TITO Employee Engagement Guide v25

holistic of way how on leaders, of couple from or most – visible exploratory 43

the your services. a context touchpoints the very

and as – feedback managers, spend the have would be an do

experiences approach up employee gather and employees, customers. and together and have processes, approach would change to team

creating joined delivering and questions from and team you what audiences, in the project call. a us

at a more now units out change where functional opportunities. give help
better supports designing ask business functional mapping perspectives. employee a where or some

get that doing cross key value cross the on
to approaching curious, are functions, a moments a need
Seek thinking Get you Get sessions different Identify business create mission you If

How do you make it easy/ difficult for your employees to
How do you make it easy/ difficult for employees to add
What is your intention? Who do you want to be as an

organization, a business and as an employer?

value/ make a difference for you? What do you already do well? How can you build on this? What can you learn from your customer experience to bring into your employee experience? Where do you already excel? Where do you fall short? Which improvements would have the greatest impact? Short term? Long Term? Where are the WOW moments for employees? What mindset and skillset do you need to create this? How do you best bring th

Where to start

work for you? and your team?

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