Page 40 - TITO Employee Engagement Guide v25
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quantitative  end!).  the  you  do  WHY.  to  stories  New  ROI,  hire  per  Absence  Promotions,  Targeted  preferences  on  data  and  facts  metrics  the





             both  (not  outcomes  feedback.  your  and  Profit,  cost  hire,  rate,  employee  up,  Happiness)  Feelings).  report  =  story  review


             –  project        and   data    Growth,  to  turnover  Referrals,  take
             matters  the  what  and  and  behaviours  the  build  time  talent  per  and  and  Services)  Story,  visually  metrics  and



             Data  of  it  data  key  to     (Turnover,  Recruitment  Dismissals,  expense  activity  Culture  HR  search)  Language,  regularly  the  tell  to  required

             measure.  beginning  doing  you  includes  outcome,  research  Metrics  turnover,  manager,  HR expense,  usage,  Satisfaction,  Audience),  word  (Key  Matter–  feedback  outcomes




             to  the  at  are  that  story           Index,  early    message     Service,  Communication,
             need     why  as  that  qualitative  Dashboard  Share),  especially  by  and  Overtime  Awards  Attitude,  Listening  (Understanding,  that  sensing  the  to


             You  questions  –  mind  gap  track  will  and  Market  Productivity  wide  and  Experience,  (Engagement,  Metrics  back  end!
             working?  right  in  actual  v  that  quantitative  Performance  Employee  Retention  company  employee,  Complaints,  Channel  (Engagement,  Continuous  feedback  of  employee  go  the  at




             is  the  end  ideal  metrics        Metrics,  rate,  per  Metrics    (Programme,  Audits  and  and  with  pivots  not  –
             what  with  the  with  the  the  of     Metrics  rates  Improvements,                  Dashboard  up  project  pivot


             know  Start  out  for   mixture  Business  Customer  HR  acceptance  expenses  Surveys  Surveys  and  Analysis  sensing  backed  the  you

             you  qualitative.  begin  Map  look  a  alive.  retention  Communication  Employee  Diagnostics  Employee  your  If  as  used

             do       Firstly  want?  Then  need  it  Current  Products,  Internal  offer  and  Training  Services  testing.  Pulse  Chatbot  dashboards,  opinions.
             How  and              You  bring       ,                                     Develop  being





               Metrics That










                       Matter










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