Page 18 - Warwickers Communication Counts v2015
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18 BUSINESS CONTEXT business
context
Begin by populating your business context map to have a complete overview of everything
that is going on in the business. A great learning journey for the business – for customer
facing and support colleagues. It is the big picture – literally it should be visual – it provides
brain food for focus, opportunities, points of leverage, quick wins, necessary endings, new
beginnings, themes, stories, challenges and potential risks. Most importantly it seeks
alignment and establishes ownership. A great planning tool too.
context
Begin by populating your business context map to have a complete overview of everything
that is going on in the business. A great learning journey for the business – for customer
facing and support colleagues. It is the big picture – literally it should be visual – it provides
brain food for focus, opportunities, points of leverage, quick wins, necessary endings, new
beginnings, themes, stories, challenges and potential risks. Most importantly it seeks
alignment and establishes ownership. A great planning tool too.
