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criticizing others a lot of the time instead of speaking   Some ideas on how to better manage
                                                                                                                                 to them with respect?
                                                                                                                                                                                       your anger
                                                                                                                              •  Are you aware that your family members, colleagues
                                                                                                                                 and friends are particularly cautious when around     Managing anger doesn't mean trying to never get angry.
                                                                                                                                 you? Are they walking on proverbial eggshells         That's simply not possible. Anger management is about
                                                                                                                                 because they are frightened of your angry response    recognizing and acknowledging your anger and then
                                                                                                                                 to their behaviour? Do you want your partner and      expressing it in a way that doesn't harm or destroy your
                                                                                                                                 children to fear you?                                 relationships, yourself or your environment. This could
                                                                                                                                                                                       include the following:
                                                                                                                              •  Perhaps negotiation and compromise are difficult for
                                                                                                                                 you and instead of coming to a point of mutual        •  Become aware of what triggers your anger and then
                                                                                                                                 agreement your hostile, unpredictable response           do whatever you can to avoid the triggers or at least
                                                                                                                                 makes it impossible for others to work with you.         minimise their effect.  So, if sitting in traffic triggers
                                                                Anger –                                                       •  Maybe you are suppressing your anger by ignoring         driving off-peak. If alcohol consumption causes you
                                                                                                                                                                                          your anger then change your routine to allow for
                                                                                                                                                                                          to become particularly aggressive, angry, even
                                                                                                                                 people or refusing to interact with them and this is
                                                                                                                                                                                          violent, drink less or stop drinking. Managing your
                                                                                                                                 causing you to feel isolated, cynical and bitter.
                                                                                                                                                                                          triggers can help you avoid getting to that point where
                                                                                                                                 Perhaps your frustration levels have even led you to
                                                                                                                                                                                          Become aware of and recognize the physical warning
                                                                                                                                 Your anger response may even have led to you being
                                                                                                                              •  consider harming yourself.                            •  you 'lose it'.
                                     do I have a problem?                                                                     Regardless of the means you use to express your anger,      causes you to see 'red', clench your fists, feel a
                                                                                                                                                                                          signs of anger. If, for example, your anger response
                                                                                                                                 faced with legal action, or worse, being arrested.
                                                                                                                                                                                          tightening around your head and your pulse to race
                                                                                                                              if you are aware that it is having a destructive impact on   then you need to recognize these signs as a warning.
                                                                                                                              yourself, on your relationships with those close to you, on   Take action early to avoid your anger reaching the
                                                                                                                              your ability to work and cooperate with others, then it is   point of no return. Take a break, distract yourself, go
                                                                                                                              worth taking steps to make some changes.                    for a walk/run –do something that allows the anger to
                                                                                                                                                                                          dissipate instead of exploding.






                                                                      by Bronwen Oberholzer
                                                                      Registered psychologist
                                                                           in private practice



      Anger tends to get a bad rap. It is often viewed as a 'bad'   Instinctively, as human beings, we tend to respond to
      emotion and most people tend to try and avoid feeling    feelings of anger by being aggressive. When the
      angry by ignoring, suppressing or downplaying it. Of     aggression gets out of control it has the potential to be
      course, there are also those individuals who make no     destructive and create endless problems for both the
      effort whatsoever to temper their anger and who behave   person experiencing the anger as well as the
      aggressively with little awareness of, or concern for, how   person/people at which the anger is targeted.
      this anger might be impacting others. Think of road rage
      with one driver becoming exceedingly angry with another
      driver and engaging in risky, sometimes even dangerous   What are some indications that my
      behaviour in order to express that rage. Think of the    anger might be problematic?
      senior manager who shouts insults at his staff when he is
      not happy with their work performance. And the husband   •  Impulsive responses to anger can be problematic. If
      who acts aggressively towards his wife speaking to her in   you respond to anger without thinking first, you can
      a raised voice with a harsh and insulting tone. And the     end up acting in ways that you regret later. For
      father who prefers his children to be seen and not heard    example, hitting 'send' on an angry, unedited email to
      and who is mean to them when they don't comply.             your boss. Or lashing out at your child when he spills
                                                                  his juice on the floor by accident.
      Unfortunately, anger is a feeling that is often
      mismanaged and misunderstood. The truth is that anger    •  Perhaps your anger has caused you to become
      is a completely normal human emotion. We all                physically violent or threatening. For example,
      experience it at times and the way that we experience it    physically threatening a colleague who showed you
      can range from minor irritation and annoyance to fully-     up in a meeting. Or perhaps you have punched your
      fledged rage. There are times when anger is a necessary      fist through a door or a window in a fit of rage.
      and adaptive response to a threat and which allows us to
      fight and defend ourselves when under attack. In these    •  Maybe you find yourself being verbally abusive
      instances, a certain amount of anger is necessary for       towards other people, including those close to you.
      survival.                                                   Do you catch yourself swearing, shouting and



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