Page 280 - Documents for the COPC of BS Nursing Program

CAGAYAN STATE UNIVERSITY 22
FUNDAMENTALS OF NURSING

RUBRIC FOR ASSESSMENT TO BE USED FOR SIMULATION (NURSE - CLIENT COMMUNICATION)
Total
Criteria Excellent (4) Good (3) Fair (2) Poor (1) Points
Active Listening Consistently Mostly demonstrates active Demonstrates some active Rarely demonstrates
demonstrates active listening but may miss listening but often misses active listening;
listening through verbal occasional cues. cues. frequently misses
and nonverbal cues. cues.
Empathy and Demonstrates genuine Generally empathetic and Shows minimal empathy and Lacks empathy and
Compassion empathy and compassion compassionate, but may lack compassion, occasionally compassion, appearing
towards the client's depth at times. seeming indifferent. indifferent or
feelings and concerns. unsympathetic.
Empathy and Communicates clearly and Generally clear and concise, but Can be unclear or verbose at Communication is
Compassion concisely, avoiding jargon may occasionally use technical times, causing confusion for often unclear or
and ensuring the client terms. the client. verbose, hindering
understands. understanding.
Nonverbal Utilizes appropriate Generally, demonstrates Shows limited use of Rarely uses nonverbal
Communication nonverbal cues to effective nonverbal nonverbal cues or uses them cues effectively,
enhance communication communication but may be inappropriately. hindering
and convey empathy and inconsistent. communication.
understanding.
Respect and Demonstrates respect for Generally, respects the client's Occasionally overlooks Shows little respect for
Cultural the client's autonomy, autonomy and cultural cultural differences or fails to cultural differences and
Sensitivity cultural background, and differences. respect autonomy. frequently disregards
individual preferences. autonomy.
Effective Uses open-ended questions Generally, uses effective Relies heavily on closed-ended Rarely uses effective
Questioning to encourage client questioning techniques but may questions, limiting client questioning techniques,
participation and gather miss opportunities for open-ended engagement. hindering information
relevant information. questions. gathering.
Therapeutic Utilizes therapeutic Generally, uses therapeutic Demonstrates limited use of Rarely uses therapeutic
Communication communication techniques communication techniques but therapeutic communication communication
Techniques such as paraphrasing, may lack consistency. techniques.

F-ODI-2056
Revision No. 07 January 31, 2024