Page 63 - Dante Controller User Guide

Dante Controller User Guide

Upgrade mode

When some ‘Ultimo’ devices (technically, those that include an internal Ethernet switch) are upgrading, or
have finished upgrading but have not yet been rebooted, they are in ‘upgrade mode’, and are displayed in
orange text in Dante Controller. While in this mode, an ‘Issues’ tab is visible in the Device View for the
device, indicating their current state.
When these devices have had new firmware applied, they must be ‘manually’ rebooted by the user, via
Dante Controller (unlike other devices which reboot automatically as part of the upgrade process). This is
because any daisy-chained Dante devices downstream of the upgraded device will not receive audio or
firmware update data via that device while it is rebooting. The manual reboot option allows you to control
when the device reboots, and thus prevent:
n Interruption of audio to any downstream daisy-chained devices until it is convenient, and
n Interruption of firmware update data to any downstream daisy-chained devices that are also in the
process of updating - which in some devices can lead to the update failing, and the device entering
failsafe

When the device has rebooted, audio flow to any downstream daisy-chained devices will resume
automatically.

Other Event Notifications

Dante Controller will also notify you of network status, general device events and clock status events, via
the LED icons in the Status Bar.

Device View

The Device View is used to view and modify detailed information and settings for a specific device. Device
view can be activated by double-clicking a device name in any of the Network View tabs (except Events),
or by selecting Device View from the Device menu (Ctrl + D, or Command + D) in the Network View
window. The Device View opens in a new window. Multiple device views can be open simultaneously.

Note: macOS users: Please note that the key combinations shown below are for Windows users.
When using Dante Controller on a Mac, use the 'Command' or 'Apple' key instead of the Ctrl key
when following the instructions below, and substitute standard Mac key combinations where
applicable – see the Dante Controller menus for details.

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