Page 5 - SCRATCH Annual Report

DORCAS PROJECT “We do appreciate the help and support you give our
families which makes such a positive difference to their
This project started before SCRATCH was formed, with the
first delivery (of a three piece suite to a family living on the lives." Children’s Services
15th floor of a tower block) happening in 1992.
“So thrilled, everything will fit so well. Can’t believe I now
Everyone helped through this project is referred by one of our own all this stuff after moving in with nothing”.
trusted referral agents so that we can be sure that there is a
genuine need. The table below shows the breakdown of “Thank you, this is an absolute lifesaver for my client"
referrals over the last year.

Many referrals are for individuals and families moving into 637 deliveries of Deliveries carried out
new accommodation following a period of being homeless furniture and within an average of
(either in temporary accommodation, sofa surfing or street 2.26 working days
homeless) and many will only have a few bags of personal household items
possessions with which to set up home. helped 1183 Over 103 tonnes of
furniture and household
The standard cost of a basic furniture package is £140, but adults and 846 items reused during the
thanks to funding we have reduced the cost for Southampton children
residents to £90 and for Eastleigh residents to £130. year

REFERRAL AGENCIES % “Thank you for the furniture you provided. I am
Social Services 8 very appreciative of it all, especially the bed
Health 13 which is very comfy”.
Probation 2
Churches & Faith organisations 2 A lady phoned to say that we had helped her in
Support / Advice groups 9 the past by giving her a bed when she needed
Southampton City Council 32
Housing Associations 19 it. She now wanted to give it back to help
Winchester City Council 7 someone else. She commented that we are a
Other local authorities 4 fantastic charity and do such an amazing job.
Other 4 She was so grateful for the help we gave her.

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