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Writing Recommendation Reports 19 529

InTERACTIVE sAMPLE DoCUMEnT
Analyzing an Executive summary
The following executive summary comes from a corporate report on purchasing Black-
Berry devices for employees. The questions in the margin ask you to think about the
discussion of executive summaries (beginning on page 526).

1. How clearly do the
writers explain the
background? Identify
executive Summary the problem or opportu-
nity they describe in this
On May 11, we received approval to study whether BlackBerry devices could
help our 20 engineers receive e-mail, monitor their schedules, take notes, and executive summary.
store files they need in the field. In our study, we addressed these problems 2. Do the writers discuss
experienced by many of our engineers: the methods? If so,
• They have missed deadlines and meetings and lost client information. identify the discussion.
• They have been unable to access important files from the field. 3. Identify the findings: the
• They have complained about the weight of the binders and other materials —
sometimes weighing more than 40 pounds — that they have to carry. results, conclusions,
• They have to spend time keyboarding notes that they took in the field. and recommendations.
How clearly have the
In 2011, missed meetings and other schedule problems cost the company over
$400,000 in lost business. And our insurance carrier settled a claim for $50,000 writers explained the
from an engineer who experienced back and shoulder problems due to the weight benefits to the
of his pack. company?
We researched the capabilities of BlackBerry devices, then established these
criteria for our analysis: on techcomm Web
• The device must weigh less than four ounces. To submit your responses to
• It must be compatible with Windows back to 98. your instructor, click on Interac-
• It must have a full keyboard. tive Sample Documents for Ch.
• It must have built-in GPS. 19 on <bedfordstmartins.com/
• It must have 3G connectivity. techcomm>.
• It must have Wi-Fi capability.
• It must have a 3.2 MP camera.
• It must have at least 512 MB of flash memory.
• It must have Bluetooth capability.
• It must cost $500 or less.
On the basis of our analysis, we recommend that the company purchase five
BlackBerry Bold devices, for a total cost of $2,500. These devices best meet all
our technical and cost criteria. We further recommend that after a six-month trial
period, the company decide whether to purchase an additional 15 devices for the
other engineers.

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