Page 54 - Ombudsman Participant Manual Optimized_Neat
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certain activities, etc. The business office can help residents
understand those details and manage them
Staff Development Coordinator / Staff Staff responsible for training all new staff and
a
l
Development RN monitoring/coordinating l continuing education requirements
for staff – both clinical staff and administrative staff. TIP: you
will not see a Staff Development Professional in a small personal
care home. You may see them in some larger personal care
homes. You will always see them in a nursing home. Although
they often do not have direct contact with the residents on a
routine basis, they are “key” for ombudsmen when trying to
o
r
schedule trainings in-services.
Office of the LTC Ombudsman
Office of the LTC Ombudsman
Version 1.0 September 2020
Version 1.0 September 2020
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