Page 59 - Ombudsman Participant Manual Optimized_Neat
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Resident
                            Council










           A resident council is an independent, organized group of people living in a long -term care facility that meets on a regular













             t
        basis     o discuss concerns, develop suggestions on improving services or resolve differences in their home.




        Ombudsmen     participate in  resident  council  activities with the permission  of  the resident.  With  resident  permission,












        ombudsmen   can  attend  resident council  meetings  and  assist the  residents  with  their  resident council.


        During   your  training you  will shadow a Resident Council  activity. While  shadowing that activity,  complete  the Trainee  Journal








        for   Resident Council.
        This  form    available  under  the  Attachments  tab    the  left-hand  side.  Click    the  paper clip    view all   and
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                                                                                                    downloadable
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                 s


        fillable   documents. Once you click on a document in the list you can view, complete, or save the document. When you are

















        finished   viewing, completing, or saving  the document, click on the small       n the upper right-hand corner to close the




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        document   and return to the manual.


                                                                                       Office of the LTC Ombudsman
                                                                                       Office of the LTC Ombudsman
                                                                                         Version 1.0 September 2020
                                                                                         Version 1.0 September 2020
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