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satisfaction of faculty members can be measured using the job satisfaction questionnaire among

faculty members (Annex S1-1-8-5), the average results of the questionnaire for faculty members is

3,54 on a 5-point scale. It is also possible to measure the job satisfaction of university employees
through the job satisfaction questionnaire among university employees (Annex S1-1-8-6), the

average results of the questionnaire for employees is 3.73 on a 5-point scale.

Finally, The department of Mechanical engineering has adopted an academic integrity policy and
procedures to address academic violations (Annex S1-1-8-7) The Scientific Department applies the

integrity policy to ensure the highest ethical and professional standards are guaranteed, to

support performance and behavior at all times.

1-1-9 The program management applies the systems, regulations, and procedures that are
approved by the institution/college, including those related to grievance, complaints,

and disciplinary cases.

Al-Baha University developed a mechanism to address complaints and grievances of members of

the faculty. It aims to provide an academic work environment to enhance the concept of
teamwork and mutual respect among all employees, which shall be positively reflected on the

quality of the outputs of the education. Where sometimes problems arise and may lead to a

negative impact on the performance of the faculty staff. Guide to the grievance mechanism for

faculty members at Al-Baha University (Annex S1-1-9-1)
Also, Al-Baha University developed a clear mechanism to address complaints and grievances of the

employees. This aims to provide an administrative work environment to enhance the concept of

teamwork and mutual respect among all employees, which shall be positively reflected on the

efficiency and effectiveness of the educational process. Sometimes problems arise and may lead
to negative impact on the performance of the employees, so the university issued handbook for

the mechanism of complaints of the university personnel in Al-Baha University (Annex S1-1-9-2).

Moreover, the disciplinary regulations that are for the student will be found in (Annex S1-1-9-3).

Al-Baha University believes that it is necessary to establish a clear policy and procedures for
student grievances, ensuring that all students obtain, their rights, and also guarantees the

university’s ability to fulfill its mission. Regulations for filing student grievances will be found in

(Annex S1-1-9-4).

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