Page 19 - DXN Lifestyle Plan

e. In the occurrence of any of the events mentioned above, the Company’s sole liability
and your sole remedy will be limited to cancellation of the redeemed Plan, and you
may re-submit a new submission request for redemption.

5. CANCELLATION AND CHANGES BY YOU
a. You may cancel the confirmed redemption at any time by notifying the Company
in writing. The following charges will be levied on any cancellation:
i. More than 30 days from the arrival date - 30% of the value of the cancelled
Plan;
ii. 15 – 30 days from the arrival date - 50% of the value of the cancelled Plan;
iii. 8 – 14 days from the arrival date - 80% of the value of the cancelled Plan;
iv. 1 – 7 days from the arrival date - 100% of the value of the cancelled Plan.

b. After the redemption is confirmed, you are permitted one time free amendment,
though you will be liable for any additional costs incurred due to changes in the
tour, transfer charges, hotels, etc. Any further amendments initiated by you will
incur administration charges chargeable by DXN.

6. UNUSED TOUR AND/OR SERVICES
No reimbursements, discounts, or refunds will be issued for tours and/or services that
are missed or unused after tour departure which is due to no fault of DXN, including
the removal of you from a tour because of your negligence or breach of the T&C.

7. THE COMPANY’S RESPONSIBILITIES
a. The Company does not own or manage parts of the tour and services, such as the
aircraft, flight arrangements, accommodations at certain destinations, restaurants,
and other facilities used in conjunction with the tours and services provided.
While the Company exercises care in selecting providers of tour, services, travel,
accommodations, restaurants, and other facilities, the Company does not
represent those facilities and services.

b. The Company will not be held responsible or liable in anyway, howsoever, in the
event a participating member suffers an accident, illness, injury, or death through
misadventure arising out of any activity, including but not limited to tours or
services arranged by the Company and any other activity that does not form part
of the tour or services the Company has arranged for the member. The Company
will offer general assistance where appropriate.

c. The Company will not issue any refunds for unused tickets, including sporting
events or other types of tickets.

8. YOUR RESPONSIBILITIES
a. You are responsible for arranging your own travel insurance. All tour
participants are encouraged to purchase comprehensive travel insurance for the
full duration of your tour to cover against personal accidents, loss of baggage,
flight delays and/or cancellation, unexpected alterations to tour/travel
arrangements, Force Majeure, strikes, sickness, quarantine, epidemics, theft, etc.