Page 1 - Graypvine August 2022
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SAFETY      COMPANY UPDATES       PAUL BUSTER AIDS UKRAINE      GREG ENRIQUEZ WINS BIG      QUALITY
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                                                                                                     August 2022



        The


                                          Here’s a story that
        Bottom                          I’m delighted to tell   special trust Clemens
                                                                had placed in Gray

        Line                            as it’s the perfect     by negotiating two
                                                                major projects with no
                                        blend of leadership,
                                                                competition. 11:00 pm
                                        a cohesive team,
                                        and a wonderful         on Wednesday night,
        customer. Last month, I visited the new Clemens         48 hours before the
        facility in Hatfield, Pennsylvania for their grand      grand opening, all Gray
        opening. For those of you that have never been a        team members were
        part of a team in the final weeks of a project, it’s a   in the building cleaning with mops and brooms, and
        strong cocktail of adrenaline, moments of near panic,  even varnishing the wood steps. Job title did not
        and endless stress and tension. For some people,        matter. Everyone was available for any task.
        that may not sound like fun, but for project teams,      At the end, the team met our commitments, and
        when the deadline is met, it’s just the best!           later that night after the big event, the Gray team
          And that’s exactly how this job finished. With a      and the Clemens team gathered at the usual hotel
        month to go before the scheduled grand opening          bar. There the stress was finally off, and the job
        that included a full catered meal for 300 Clemens       was done. Tales were told, sharp comments were
        family members and employees, the June 17               forgiven, and laughs and smiles were plenty.
        certificate of occupancy looked like a bad bet for       Years later, this team will not remember the details
        the Gray team. The Clemens team was more than           of the project, but they will remember the friendships
        a bit anxious and that’s where the tension between      fostered in the fires of this project. May each of you
        the Gray team and the Clemens team was thick. All       have the chance to be a part of such a team, and
        projects get to this point, and teams either fracture   the awareness to know your impact on the team and
        and fail, or solidify and succeed.                      responsibility to the team.
          These team members were at the project site
        every day for the last six weeks of the project.        Stephen Gray,
        They skipped their rotations because we made            President & Chief Executive Officer,
        commitments to this customer, and because of the        Gray, Inc.






        OUR PURPOSE                              CORE VALUES
        Our purpose is to make a difference in   1.   We put safety and quality of life first.
        people’s lives by creating unforgettable   2.  We are customer and relationship driven.
        customer experiences and great projects.  3.  We treat others the way we want to be treated.
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