Page 1 - Graypvine August 2022
P. 1
SAFETY COMPANY UPDATES PAUL BUSTER AIDS UKRAINE GREG ENRIQUEZ WINS BIG QUALITY
page 2 page 3 page 8 page 11 page 14
August 2022
The
Here’s a story that
Bottom I’m delighted to tell special trust Clemens
had placed in Gray
Line as it’s the perfect by negotiating two
major projects with no
blend of leadership,
competition. 11:00 pm
a cohesive team,
and a wonderful on Wednesday night,
customer. Last month, I visited the new Clemens 48 hours before the
facility in Hatfield, Pennsylvania for their grand grand opening, all Gray
opening. For those of you that have never been a team members were
part of a team in the final weeks of a project, it’s a in the building cleaning with mops and brooms, and
strong cocktail of adrenaline, moments of near panic, even varnishing the wood steps. Job title did not
and endless stress and tension. For some people, matter. Everyone was available for any task.
that may not sound like fun, but for project teams, At the end, the team met our commitments, and
when the deadline is met, it’s just the best! later that night after the big event, the Gray team
And that’s exactly how this job finished. With a and the Clemens team gathered at the usual hotel
month to go before the scheduled grand opening bar. There the stress was finally off, and the job
that included a full catered meal for 300 Clemens was done. Tales were told, sharp comments were
family members and employees, the June 17 forgiven, and laughs and smiles were plenty.
certificate of occupancy looked like a bad bet for Years later, this team will not remember the details
the Gray team. The Clemens team was more than of the project, but they will remember the friendships
a bit anxious and that’s where the tension between fostered in the fires of this project. May each of you
the Gray team and the Clemens team was thick. All have the chance to be a part of such a team, and
projects get to this point, and teams either fracture the awareness to know your impact on the team and
and fail, or solidify and succeed. responsibility to the team.
These team members were at the project site
every day for the last six weeks of the project. Stephen Gray,
They skipped their rotations because we made President & Chief Executive Officer,
commitments to this customer, and because of the Gray, Inc.
OUR PURPOSE CORE VALUES
Our purpose is to make a difference in 1. We put safety and quality of life first.
people’s lives by creating unforgettable 2. We are customer and relationship driven.
customer experiences and great projects. 3. We treat others the way we want to be treated.