Page 21 - Impact of WfH study report _SCOPE-ILO_Neat

Online Survey

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For the online survey, the E4–E9 level in PSEs was particularly chosen . Women
employees at this level had previously participated in an earlier study wherein they
had enthusiastically advocated for WfH. SCOPE-ILO therefore decided to revisit the
same cohort for the present study.

The survey initiated through Survey Monkey was thus made available to E4–E9 level
women employees in 201 SCOPE member organisations. It was open for a period of
1.5 months (21 October – 04 December 2020). 1969 women employees in E4–E9
level from 50 SCOPE member PSEs participated in the survey.

The online survey had 26 questions and is annexed to the present document
(Annexure IV). It included four open-ended questions with space provided for
respondents to highlight any experience or issue related to their working from home;
expand on reasons if they felt WfH had a negative or adverse impact; or if they felt
they were less productive at work. An open ended question also related to what they
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would include in a WfH policy in relation to women employees.

Key Informant Interviews (KIIs)

The second level of the study comprised interviewing top managers or decision
makers of the 22 selected PSEs. There were four preferred informants for the
interviews:
i. Chairman cum Managing Directors (CMDs), PSEs
ii. Head – Human Resources (HR) Unit
iii. Supervisor/Team Leader of a Unit
iv. Women in Senior Management and Decision Making Positions.
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v. In addition, Director General (DG), SCOPE was interviewed.

A total number of 78 KIIs were conducted of which 14 were CMDs; 21 were Heads of
HR; 22 were Supervisors/Team Leaders of a unit; and 21 were women in senior
management and decision making positions. All interviews based on a questionnaire
were conducted virtually. In some instances, the interview questionnaire was sent to
the key informant via email (See Annexure V, Questionnaires for KIIs).

Thus far, no study has been conducted on the adopted work from home arrangement
in PSEs, post COVID and subsequent lockdowns. The 22 PSEs covered under the
study appreciated the SCOPE-ILO initiative. A prime reason, as cited, was that the

10 The employment grades E1–E9 indicate or correspond to positions in the organizational
hierarchies of PSEs.
11 The four-open ended questions led to reviewing close to 8000 comments/views; one
question (Q 24) allowed respondents the option of suggesting maximum up to three points.
12 SCOPE as a confederation of PSEs in India occupies a central position in advocating for
policies that facilitates the working of PSEs and their achievements.
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